Returns Policy

  1. Goods can be returned with a returned authorization number for credit unless prior arrangements have been agreed upon with Safer Options Ltd.

  2. Should you wish for Safer Options Ltd to consider the return of damaged or goods sent in error please inform us by email at salesorders@saferoptions.co.uk with the following information:
    • Product Code
    • Product description
    • Purchase Order Number
    • Date of Order
    • Date of delivery
    • Reason for return
  3. Do not send the goods unless requested by Safer Options Ltd.

  4. Please note that we are unable to accept goods which are not in their original packaging or goods which have already been used.

  5. Safer Options Ltd. will offer replacement stock, free of charge, where the error is found to be on our part.

    THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS